Welcome to Call Cowboy! Before you begin dialing, it's important to make sure any contact lists you don't want the system to dial are disabled. To learn how to allow or disable lists, just follow this helpful guide. Once you have all your lists ready, you can easily dial them from your desktop or your mobile device. We'll show you how below!
How To Dial From Within Your Account
Set your current location. You'll need to choose whether you are on the computer, your office, your home, or your mobile device from the location drop-down menu.
From the 'Manage' menu, click 'Lists'.
Click the 'Dial All' button. The system will then call you at your current set location (i.e. your mobile, office, home, or computer) and begin dialing your lists.
How To Dial From Your Mobile Device
Set your location to Mobile.
After you have set your location to mobile, your Call Cowboy Dialer Access Number will become visible. Locate your Call Cowboy Access Number in the top left corner of your account. **Tip: Saving this number to your phone makes it even easier to start dialing your lists on the go!
Call your Mobile Access number to begin dialing your lists. Follow the system prompts after the call to ensure that you are dispositioning your calls using the keypress options you set up in your Dialing Rules. Happy dialing!
Still have questions? Reach out to our Support Team and we'll be happy to help!